Add a Category

Select the Sandbox view you want to work in. Hover over the down arrow next to the current sandbox name in the header, then click a sandbox name.
Go to Catalog > Categories.
Click Add Category.
Click a category type. Category types are cannot be changed. Choose from:
- Category: Used to organize products in the store.
- Sign-up Category: Used as a container for products and fees that users are required to get based on Mandatory settings.
- Exchange Category: Used to allow upgrade and downgrade paths for groups of products.
Enter a Name.
If you created a sign-up category, configure the Mandatory settings, which are required for sign-up categories.
If you created an exchange category, configure the Behavior settings, which are required for exchange categories.
Click Save.

Service Design Center uses a change management process to track and approve all changes to any product. All of these changes, including additions, edits, and deletions, must go through the promote-approve-deploy process before they become available.

Any changes you make (change a name, change a price, add or delete a product from a bundle, etc.) to any product do not affect any users that already have the product.

Once you have created a category, you add products to it separately.

For general categories, you can also configure additional settings that will allow you to enhance the presentation of your products in the store.