Add a Voice Accounting Policy to an eCommerce Voice Service Policy

If a voice service policy or a component within a voice service policy does not reference a voice accounting policy, you can add one to the policy or the component.

1. Go to Policy > eCommerce Policies.
2. Find the eCommerce policy that you want to add a voice accounting policy to, and then click the corresponding View button  in the right column. (The buttons in the right column appear when you hover the mouse pointer over the row.)
3. Click the Lock button  (to unlock and enable editing).
4. Click > From Library next to a voice accounting policy that says None.
5. Click the radio button next to the voice accounting policy you want to use.
6. Click Add.

The new association is saved automatically.