Bundles

Bundles are containers for two or more plans and fees that are treated as a single product. There are different types of bundles. Each type has different behavior:

Certain product types can and cannot be added to different types of bundles. The following table illustrates this.

  Basic Bundle Compound Bundle

OK to add

Do not add

If you attempt to promote a change that includes a bundle that contains an ineligible product, the promotion will fail and you will see an error message.

Bundle Usage

If you want to offer a bunch of plans collectively that retain their own behavior and cycle length and that can be managed individually by subscribers once purchased, use a basic bundle.

If you want to offer a bunch of plans collectively that are connected, that you want to have similar behavior and cycle length and that can be managed by subscribers only as a collection, use a compound bundle.

Bundle Examples

This section shows you some ways to use bundling.

Basic Plan Combination

Many users want a combination of talk, text, and data. A compound bundle lets you offer plans of all three types with a single purchase.

Let's say you want to offer unlimited voice, unlimited text, and 1GB of data. You create a plan for each. Each plan also has an individual price. You create a compound bundle and set a bundle price, which overrides the individual pricing. Customers who buy this bundle get all three plans. They are not allowed to cancel one of the plans in the bundle because they are all "attached" to each other through the compound bundling. 

Free Data Promotion

You are looking to encourage your customers to buy specific plans, perhaps because they are more profitable or easier to manage. You want to offer a free data plan if they buy specific other plans. This is a good use of a basic bundle.

Let's say you want to offer 10MB of free data that can be used anytime if a customer buys one of your top-tier voice or messaging plans. You create a plan for the data. That plan has settings that do not allow it to be renewed with an unlimited duration, which means that the customer will receive it once, and when they do, they will always have the data to use until it has been fully depleted. You then create basic bundles, each that contains one of the top-tier plans and the data plan. Customers who buy one of the top-tier voice or messaging plans get the data plan. The plans themselves are separate on the customer's account.