Delete a Voice Accounting Policy

A voice accounting policy that is referenced by any voice service policies cannot be deleted, and you will see an error message if you try. Before you delete a voice accounting policy, you must change or remove all references to it in all policies that use it.
  1. Go to Policy > Advanced Voice Accounting Policy.
  2. Find the voice accounting policy in the list that you want to delete, and then click the corresponding Delete button in the right column. (The buttons in the right column appear when you hover the mouse pointer over the row.)
  3. Click Confirm.

While you can have a voice service policy with no voice accounting policy, it is generally not advised because the charging for voice calls would revert to your system charging settings, which may not accurately reflect your business rules or statutory requirements. See Voice Accounting Policy Settings for some additional details.