Delete an External Product

  1. Go to eCommerce > Catalog & Notifications.
  2. Select the Sandbox view you want to work in. Hover over the down arrow next to the current sandbox name in the header, then click a sandbox name.
  3. Go to Catalog > Products.
  4. Click an external product name.
  5. Click Delete.

Service Design Center uses a change management process to track and approve all changes to any product. All of these changes, including additions, edits, and deletions, must go through the promote-approve-deploy process before they become available.

Any changes you make (change a name, change a price, add or delete a product from a bundle, etc.) to any product do not affect any users that already have the product.