Edit an eCommerce Policy

You are allowed to make changes to eCommerce policies when they are in Draft mode, Test mode, and Published mode. Changes to eCommerce policies are immediate, but do not affect the functionality of any product based on the eCommerce policy that a customer already has.

Exception: Once a bucket ID, rating group, or entitlement code has been added to an entitlement policy, it cannot be deleted. It can only be changed, and only until the entitlement policy has been published. Once an entitlement policy that uses a bucket ID, rating group, or entitlement code has been published, the bucket ID, rating group, or entitlement code in the entitlement policy can no longer be changed.

  1. Go to Policy > eCommerce Policies.

  2. Find the eCommerce policy you want to edit, and then click the corresponding View button  in the right column. (The buttons in the right column appear when you hover the mouse pointer over the row.)

  3. Click the Lock button  (to unlock and enable editing).
  4. Make any desired changes.
  5. Click the Unlock button  (to save and lock).