You can add a service eCommerce policy to Service Design Center in 2 ways:
Add a new, completely blank service eCommerce policy and configure it from scratch.
Add a new service eCommerce policy as a copy of an existing service eCommerce policy and modify the configuration of the copy.
The latter is especially helpful if you have existing service eCommerce policies that are complex and/or well tested and you want to make only minor changes to a new one.
Add a New Blank Service eCommerce Policy
Go to Policy > eCommerce Policies.
Click New >
Data > Service Policy - to add a data service policy
Voice > Service Policy - to add a voice service policy
Messaging > Service Policy - to add a message service policy
Enter a descriptive Name and optional Description.
Add a Copy of an Existing Service eCommerce Policy
Go to Policy > eCommerce Policies.
Click New >
Data > Copy Service Policy From - to select an existing data service eCommerce policy
Voice > Copy Service PolicyFrom - to select an existing voice service eCommerce policy
Messaging > Copy Service PolicyFrom - to select an existing message service eCommerce policy
Find the policy you want to make a copy of, click to select it, and then click Add.
Enter a new policy name to change it from the default name. The default name is something like [Policy Name] (Copy), where [Policy Name] is the name of the original service eCommerce policy. (Give it a meaningful name. This will help you find the policy when you are choosing from lists of policies.) The limit is 32 characters.
Click Save Copy.
Make any desired changes.
Click the Unlock button (to save and lock).
Changes are saved automatically as you make them. However, a service eCommerce policy is not available to be added to plans until you test and publish the service eCommerce policy.